Recorded collection purchase terms

Your recorded collection

Kent Business College Ltd, company number 10367575, supplies the recorded editions listed in your order. Our address is 4 Macgrory Drive, Maidstone ME14 5GF. Contact office@kentbusinesscollege.org or 01622 958955 for course, payment and accessibility support. VAT number GB 441 4420 31.

What you are buying

Review the modules, named editions and linked outlines before you pay. The collection gives the named learner personal online access to the selected teaching materials. The all-editions price includes the available recorded editions listed in your order. Future editions, live tuition, external examinations and professional membership are separate unless expressly included in the outline. Please keep your account details private.

Price and payments

Prices are in pounds sterling and include any applicable VAT. One recorded edition costs the displayed module price. Where offered, all listed recorded editions of a module together cost 10% more than one edition. A mixed collection is the sum of your choices. You may pay upfront or spread exactly the same total over ten interest-free payments. Review shows the first amount and each subsequent amount before payment. The additional 10% pays for additional editions and applies equally to both payment options.

Your payment authority

By choosing instalments you authorise the first payment at checkout and nine further automatic monthly payments using your chosen payment method. Your obligation ends after the agreed total is paid. There is no renewal. Bank processing times may affect collection dates. If a collection fails or you need to change payment details, contact us to agree next steps. Cancelling a Direct Debit instruction with your bank does not by itself cancel your course agreement. Your rights under the Direct Debit Guarantee are unaffected.

Access and receipt

Use the learner account attached to your order. Access begins after confirmation of the first successful payment. A bank payment can remain pending while it clears. We email a receipt and a copy of these terms to the address on your account. Open My learning to find the selected editions. Completing the payment plan does not end your access. You need an internet connection and a browser capable of playing online video. Contact us if a lesson does not open.

Changing your mind

You may cancel within 14 days after entering this agreement and receive a full refund, including if you have already opened a lesson. Email or write to us with a clear statement before the period ends. We will cancel future collections and refund amounts paid within 14 days of receiving your cancellation, using the original payment method unless you agree otherwise. We close the access supplied by the cancelled order.

Cancellation form

To Kent Business College Ltd at the address or email above: I give notice that I cancel my agreement for the following recorded collection. Please include the module or order reference, order date, your name, address, learner email and today's date. Sign only if sending this form on paper. You can also cancel in your own words.

Problems with your purchase

If materials are faulty, unavailable or different from their description, contact us with your order reference, course and lesson title. We will investigate and explain the remedy available, which may include correcting the problem or a price reduction or refund as appropriate. Your statutory consumer rights continue beyond the cooling-off period. To raise a complaint, email the office with the outcome you seek and ask for the college complaints procedure. Nothing in these terms limits mandatory consumer protections.

Order record

Version dated 8 November 2026. These terms apply to the fixed recorded collection shown at checkout. Any separate ongoing library membership has its own offer and agreement.